Clients

[klahy-uhnts]
/// 1. Patrons of the creative work of a person or company for a specific project or need. /// 2. A source of funding, feedback, and (often) frustration.

The Difference Between "Money Work" and "Busy Work"

Are you doing everything you can to generate new income? The more effective you are with "money work," the more time you'll have for "creative work."
Topics: Money, Clients

Dealing With Difficult Clients

Are you dealing with a Naysayer or a Linebacker? We show you how to identify difficult clients from the get-go, so you can manage for success.
Topics: Clients

How to Turn Website Visitors into Customers for Your Creative Business

When a new visitor lands on your website, what's their first impression? Do they know you mean business?

What Good Is Listening Anyway?

We’re constantly telling ourselves – or being told – that we must be better listeners. But how do we DO it? Six steps for better listening and less miscommunication.

How To Become A Self-Management Superhero

These days the “office” is anywhere you can plug in. It’s empowering, but it also means we must cultivate a new set of self-management skills to succeed.

The Fairness Strategy: Negotiating for the Long-Term

Negotiations set the tone for every relationship. When embarking on a new creative partnership, consider the “fairness” strategy.

Strive for the IKEA Effect

Instilling a do-it-yourself ethos in your team, and even your customer base, can encourage ownership and engagement.
Topics: Leadership, Clients